Sport Medicine Patient Info

Request Appointment

Your visit with a physician in our clinics is covered by OHIP, however, there are charges for other services such as injections, form completion, and notes. We follow the guidelines of the Ontario Medical Association for these non-insured services. 

Quebec residents are required to pay for their appointment with our physicians and a receipt will be provided to be reimbursed by RAMQ.

IFHP Program members need to bring their 10-digit UCI number to be covered for the visit with the physician.

Patient Info

Preparing for your appointment with a Sport Medicine Physician or Physiatrist at ActiveCARE Physio

Once your appointment is scheduled, it is your responsibility to ensure that you attend your appointment. Text appointment reminders are sent from our EMR system as a courtesy but are not guaranteed.

2 business days notice is required to change or cancel your appointment. Since this time was specifically reserved for you, there will be a fee for not showing up for your appointment or for failing to provide adequate notice. Missed appointments are lost opportunities for other patients who may require more immediate assistance and thus waste valuable healthcare resources.

What can I expect at my first appointment?

Our sport medicine physicians can diagnose your problem by manipulating the joint or asking you to do certain movements to recreate the pain you are feeling. They can order any tests if necessary, and prescribe appropriate treatments and medications. Our physicians will communicate with the referring physician regarding your diagnosis and treatment plan.

Please arrive 10 minutes prior to your appointment

Bring your valid OHIP card, a list of current medications, if applicable, and a list of questions you would like to ask during your appointment. If you do not have a valid OHIP card, you will have to pay for your appointment. A receipt will be provided for reimbursement, if applicable.

Wear appropriate clothing: loose-fitting comfortable clothing for ease of movement and exposure for the area you are being seen for.  For knee, leg, or hip injuries, loose athletic shorts are helpful; for shoulders, a tank top is recommended.

Our clinics have multiple practitioners and can get very busy. Please only bring one support person or interpreter to your appointment as the waiting room has limited capacity.

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Services available

Our sport medicine physicians offer services that allow for accurate and safe delivery of medication to the site of pain. Depending on the location of your symptoms, ultrasound guidance may be used to ensure the accuracy of the treatment. 

For a full list of services and treatments offered by our Sport Medicine Physicians, please contact us.

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How To Find Us

There is plenty of free parking available and we are located on major bus routes.

orleans

montfort

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Inspiring Stories

Thanks to Andrew and the crew, my painful days are fewer and further between, and I was able to finish a half-marathon after just a few months of treatment. The treatments helped me a lot, and the stretches they taught me to do at home have made a huge difference. I’ve also had massage treatments with Aaron, and they were…

– Melanie A.

Amazing clinic with amazing staff! I’ve been to many clinics but nothing quite like this one. The professionalism, dedication, friendliness, and commitment to their patients is outstanding!

– Sara A.

The staff and Dr Boudreault are wonderful. Dr Boudreault knew right away what my issue was with my shoulder. She suggested several ideas and my shoulder is so much better.

– Carol M.

Pleasantly greeted. Very clean. Fast service. The receptionist noticed that my husband and I were together, and came to move 2 chairs together for us. This was very thoughtful. They don’t need to do that for anyone. Just thought I’d mention that. Doctors were just as pleasant. Made you feel relaxed and that you weren’t another number. I definitely would…

– Donna G.

I loved my experience at ActiveCARE; they were effective, organized, pleasant and very accomodating. With their care and coaching, as well as the exercises they tought me, I was able to gain the use of my injured knee and return to my active life style. I learned a lot, got answers to all my questions and got better. I highly…

– Doris R.

Very clean nice service. After years of dealing with a sports injury and countless doctors trying to second-guess a diagnosis. I’m finally getting an MRI done in a short amount of time. Service was excellent and dr. Keith Morgan deserves all the recognition possible. Keep up the good work

– James S.

I really appreciate Alain Rocque for helping me recover quickly. He is very knowledgeable and professional, he knew and explained what the problem was before getting my mri result. He tells you all the stages of treatment and when you feel alright. The staff at the counter are also very polite. They helped us with all the signatures that our…

– Sevil G.

I went in with near crippled shoulder and back pain. Steven dealt with the shoulder pain first in 4 weeks and gave me simple but effective home exercises. He then dealt with the lower back pain in 3 weeks and I started walking straight again instead of bent. The simple but effective exercises were great. I well and back to…

– Tag E.